MAJOR
SOURCES OF MEASUREMENT ERROR.
In
personal interviewing, the researcher must deal with bias and cost. While each is discussed separately, they are
interrelated. These are as follow:
a. Sampling Errors. A second criterion of a good sample design is precision. No sample will fully represent its
population in al respects. The numerical descriptors that describe samples may
be expected to differ from those that describe populations because of random
fluctuations inherent in the sampling process. This is called Sampling Error and reflects the
influences of chance in drawing the sample members. Sampling error is what is
left after all known sources of systematic variance have been accounted for. In
theory, sampling error consists of random fluctuations only, although some
unknown systematic variance may be included when too many or too few sample
elements possess a particular characteristic.
b. Nonresponse Error. Availability is an important source of
error for personal interviews. This no response error occurs when you cannot
locate whom you are supposed to study. It is an especially difficult problem
when using a probability sample of subjects. In such a case, there are predestinated
persons to be interviewed; the task is to find these respondents. If you are
forced to interview substitutes, an unknown but possibly substantial bias is
introduced. One study of no response found that only 31 percent of all first
calls (and 20 percent of all first calls
in major metropolitan areas) were completed. The best first-call of 52 percent was for rural male
respondents contacted after 6 PM on a weekday.
c. Response Error. When the data reported differ from the
actual data, response error occurs. There are many ways such errors can happen.
Errors can be made in the processing and tabulating of data. Errors occurs when
the respondent fails to report fully and accurately. One study found that liquid
asset holdings were typically underestimated by as much as 25 to 50 percent.
Other data, such as income and purchases of consumer durables, are more
accurately reported. Respondents have difficulty in reporting fully and accurately
on topics that are sensitive or involve ego matters. Consistent control or
elimination of such respondent bias is a problem that yet to be solved. The
best advice to use trained interviewers who are knowledgeable about such
problems.
d. Interviewer
Errors. It is also a
major source of response bias. From the introduction to the conclusion of the
interview, there are many points where the interviewer’s control of the process can affect the quality
of the data. There are three different kinds of error concerning the interview
techniques just discussed.
(1) The sample loses credibility and is likely to be biased if
interviewers do not do a good job of enlisting respondent cooperation.
(2) The precision of survey estimates will be reduced and there
will be more error around estimates to the extent that interviewers are
inconsistent in ways that influence the data.
(3) Answers may be systematically inaccurate or biased when
interviewers fails to appropriately train and motivate respondents or fail to
establish an appropriate interpersonal setting for reporting what is called
for.
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